Notice of Compliance with Civil Law 1557

The Speech and Language Center is happy to welcome families and patients of all race, color, national origin, sex, age, or disability. This facility is ADA compliant and has available, as needed and/or requested, telephonic, video, and in-person interpreters for any and all families who require such accommodations. The Speech and Language Center does not discriminate on the basis of race, color, national origin, sex, age, or disability in its health programs and activities.

Interpreting and TTY services are provided, free of charge to the patient whenever requested. Families can request such accommodations verbally, in person or over the phone, in writing via email, and in writing via the online contact submission form. These services can also be requested by other health care professionals such as referring NP’s, RN’s, MD’s, case managers, etc. in any of the previously listed manners. Translated documents will be available, free of charge, to any family who requests such document. This notice as well as all mandatory facility paperwork will be available upon request, at the front desk, in the 15 most common languages spoken in the state of Virginia.

If any of these policies are not carried out in a timely and satisfactory manner, you may file a grievance with the appointed Language Access Compliance Officer, Amanda Ward. Grievances may be placed using the company’s Grievance Form which will be made available on the website under “Forms” as well as at the front desk. Grievances can be made at any time and will be handled in a timely and respectful manner. A survey will be sent after the grievance has been dealt with in order to identify whether or not the company has solved the issue in an acceptable manner. Grievances may be made for any family speaking one of the following languages: English, Spanish, French, German, Korean, Italian, Chinese, Tagalog, Arabic, Russian, Vietnamese, Japanese, Greek, Persian, and Portuguese.

For additional questions or concerns regarding this facility’s compliance with Civil Law 1557 please contact the Language Access Compliance Officer at 540-437-4226 or by email at info@thespeechandlanguagecenter.com.

​English
ATTENTION: Language assistance services, free of charge, are available to you. Call 1-540-437-4226 (TTY: 711).

Spanish
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-540-437-4226 (TTY: 711).

German
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-540-437-4226 (TTY: 711).

French
ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-540-437-4226 (ATS : 711).

Korean
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-540437-4226 (TTY: 711)번으로 전화해 주십시오.

Italian
ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-540-437-4226 (TTY: 711).

Chinese
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-540-437-4226（TTY：1-5404374226 ）。

Tagalog
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-540-437-4226 (TTY: 711).

Arabic*
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم (رقم .(5404374226-1 :والبكم الصم ھ

Russian
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-540-437-4226 (телетайп: 711).

Vietnamese
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-540437-4226 (TTY: 711).

Japanese
注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。1-540-4374226（TTY:711）まで、お電話にてご連絡ください。

Greek
ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Καλέστε 1-540-437-4226 (TTY: 711).

Persian*
توجھ: اگر بھ زبان فارسی گفتگو می کنید، تسھیلات زبانی بصورت رایگان برای شما .بگیرید تماس 1-540-437-4226 (TTY: 711) با .باشد می ف

Portuguese
ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-540437-4226 (TTY: 711).